Background

Motorola had developed a custom fault management system for their GSM (European Cellular standard) base stations using G2. They wanted an expert audit to determine ways they could improve their system, and to see if they could use some new tools being developed at Gensym.

Business Problem

Motorola wanted to improve their fault management.

Solution

Several short consulting engagements, lasting about a week onsite and some time offsite, with a final report and recommendations. The study also concluded that Gensym’s newer beta product (CDG-SymCure) wasn’t yet ready for their applications -- but this provided a list of enhancement needs.

Results

Several recommendations were taken. Motorola agreed that the CDG technology hadn’t yet been developed enough for their needs. Most of the enhancements were worked into later versions of SymCure.