Embedding of Causal Directed Graph (CDG) technology in the BMC PATROL® Diagnostic Management product line
BMC used technology developed by Greg Stanley and associates (while working at Gensym) at the heart of their PATROL® Diagnostic Management product line, formerly called PATROL® Diagnose. This technology was based on the Causal Directed Graph fault diagnosis technology developed by Greg Stanley and associates while at Gensym, also sold as SymCure by Gensym. The white paper Patrol Root Cause Analysis - A New Standard of Event Automation in an Enterprise Computing Environment (pdf) describes the model-based reasoning technology and its application. The white paper PATROL® Diagnose: A Modeling Approach to Root-Cause Analysis (pdf) provides a good overview.
Product descriptions are also available. The first product was PATROL® for Microsoft Exchange Server Diagnose (pdf). Their second product was PATROL® for Microsoft Windows 2000 Server Diagnose (pdf).
The presentation overheads Advanced Management Technologies for Exchange 5.5 (PowerPoint) (737K) were presented by Greg Todd of BMC at the Microsoft Exchange Conference 99.
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